Careers @ OuterBox
OuterBox is one of the #1 names in digital marketing.
Why? Because our team eats, sleeps and breathes search, eCommerce, and web development.
In-House, USA-based Staff
Successful Client Partnerships
Recognized Expertise & Trusted Partnerships
Join An Amazing Team of Digital Marketers
Launched in 2004, we’re now a team of 300+ and continue to experience explosive growth!
When our clients win, we win. (And we’re obsessed with winning.)
Winning for us means driving massive results for our clients but it also means winning as a company – challenging one another to constantly improve and grow both professionally and personally.
When we grow as a company, we grow as individuals. So, do you think you have what it takes to be part of our winning team?
Current Opportunities – May 16, 2026
Lead Email Marketing Specialist
About The Position
The Lead Email Marketing Specialist role is integral to enhancing customer engagement and fulfilling our agency's strategic goals in servicing our client’s owned marketing. This position is vital for ensuring that our email and SMS campaigns effectively resonate with client brands and marketing objectives, directly impacting client satisfaction and retention. The role exists to combine creativity with technical acumen, ensuring innovative, compliant, and effective email marketing strategies that uphold our agency's commitment to excellence. The Lead Email Marketing Specialist also directly manages and mentors team members, ensuring high quality work efforts.
Job Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Leadership: Lead and oversee the team to develop a motivated, skilled, and cohesive team.
- 1:1 Meetings & Annual Reviews: Conduct regular 1:1 meetings and annual performance reviews with direct reports, providing constructive feedback and setting goals for continuous professional development and growth of team members.
- Campaign Design and Execution: Develop, write and build email / SMS marketing campaigns and workflows that align with brand guidelines, unique user lifecycle touchpoints and marketing goals.
- Collaboration and Strategy Integration: Collaborate with Client Success Manager, designers, and other team members to ensure that the email campaigns align with overall marketing strategies and customer journey mapping, integrating insights from various stakeholders into the campaign execution.
- Stakeholder Communication: Maintain clear and consistent communication with team members and stakeholders to ensure that campaign goals are understood and that email designs meet the brief’s requirements and objectives.
- Performance Monitoring and Quality Assurance: Continuously monitor the performance of email campaigns and workflows to ensure quality and effectiveness, and make optimization recommendations as necessary.
- Compliance and Best Practices Adherence: Ensure all email campaigns comply with industry best practices and legal standards, including CAN-SPAM regulations and GDPR where applicable, maintaining high standards of data privacy and email deliverability.
- Other duties as assigned
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
- Minimum of 4+ years of relevant Email Marketing experience in an agency environment.
- Bachelor's degree in Marketing, Advertising, Business, or related field preferred.
- Demonstration of exemplary performance may supersede the experience requirement.
- Preferred experience with email service providers such as Salesforce Marketing Cloud, Klaviyo, and MailChimp
- Strong communication skills (written, verbal, as well as visual through diagrams and concepts). Writing skills are a must.
- 2-3 years of people management
- Excellent problem-solving skills
- Attention to detail and time management skills
- Accountability in ensuring brand and design standards are met on every project
- Actively stays updated with the latest trends in email marketing.
Nice to have
- Knowledgeable about cross-inbox & cross-device compatibility
- Basic understanding of HTML and CSS best practices for email templates
- Basic understanding of A/B testing practices.
- Understanding of email authentication protocols
- Good grasp of web analytics, experience with Google Analytics
Benefits
Why You’ll Love Working at OuterBox:
- High-character, fun, and cohesive work culture
- Competitive base salary
- PTO that is genuinely encouraged
- Affordable, low-deductible health insurance plans
- Supplemental benefits, including employer-paid life insurance, short & long term disability insurance
- 401k with company match
- Remote work flexibility
- Supportive, transparent, and accessible leadership that welcomes ideas, insights & feedback
- Professional/individual development stipend
- Salary Description: $80,000 – $90,000
If you’re ready to join a cohesive team that will support and encourage you to take your career to the next level, we encourage you to apply!
Cohesive Culture + Good Humor + Combined Skills = Awesome Results
At OuterBox, what we won’t stop doing is winning as a team for our clients, while at the same time winning for each other as both professionals and individuals. We know our wins start with our incredible people, which is why for over 20 years we’ve created — and continuously refined — a team-centric work culture rooted in trust, respect, accountability, appreciation, fun, and collaboration. The Plain Dealer & Cleveland.com demonstrate this by having awarded OuterBox as a Top Workplace for three years running in 2022–2024!
At OuterBox, we’re here to thrive together — not simply survive. So if you’ve been searching for an agency that energizes, inspires, and directly helps you achieve the best for you, the person, and you, the professional, maybe it’s time to think outside the traditional agency box?
Work Environment
Fast-paced, dynamic environment. May be required to work outside of regular office hours to resolve issues or complete projects. This is a remote-eligible role with periodic travel expectations.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.
Travel
Travel to OuterBox offices, team meetings, or client offices may be required up to 20% of the time.
Physical Demands
- Primarily involves sitting at a desk and using a computer for extended periods of time.
- Light physical activity is also required, such as carrying equipment or setting up for presentations.
- Requires a high level of mental focus and the ability to work under pressure.
- Good manual dexterity, hand-eye coordination, and the ability to use a computer for extended periods are required.
Work Authorization/Requirements
Must be located in the USA.
We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Affirmative Action/EEO Statement
- Our company is an equal-opportunity employer committed to providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other legally protected status.
Apply for this position
The "Boxer" Culture
Our Company Values
At OuterBox, it’s all about values. This philosophy helps our clients, our company, and our employees succeed. Here’s what we stand for:
Partnership
Put people first, be engaged, self-aware, kind, & collaborative.
100/100
Take 100% ownership of 100% of actions, results, & behaviors.
Resolve
Show the determination to push past obstacles, get things done, & hit goals.
Excellence
Hold yourself and others to the highest quality and performance standards.
OuterBox Perks
- Group Health Benefits, Dental & Eye Care
- 401k, FMLA, Short/Long-Term Disability
- Paid Time Off (20 days to start)
- (5) Paid Holidays, the Week of Xmas (12/24-1/1), and 2 Floating Holidays!
- Paid Parental Leave (up to 6 weeks) at Full Salary
- Flex-Time Work Hours, Remote Work Opportunities
In addition to everything outlined below, we have a spacious offices in Ohio, Texas, Tennessee & Minnesota, with easy access to TONS of restaurants. We even offer office space for a few of our furry friends.
From Start-Ups to Fortune 500 Companies, We Partner With the Best of the Best
When Our Clients Win, We Win.
Are You Ready to Join Us?
If you have a quick question, ask it here and we’ll get back to you within 24 hours (Monday–Friday), otherwise, apply for one of our open positions and continue your marketing journey with us.
Prefer to talk now? Call 1-866-647-9218 (9–5 EST).
Services
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Meet OuterBox
OuterBox is a U.S.-based, full-service digital marketing agency specializing in SEO, paid search, eCommerce development, and lifecycle email. Since 2004, we’ve helped 1,000+ businesses grow with integrated, data-driven strategies. Recognized by Clutch, Inc. 5000, and as a Google Premier Partner, our 300+ experts deliver measurable outcomes—from acquisition to retention and LTV.
20+ Years
Digital Marketing Agency
1000+
Successful Client Partnerships
2M+
Page #1 Google Rankings
300+
USA-Based, In-House Experts
Awards & Partnership Recognitions
Our Core Principles:
Clients at the center of everything
We spend the vast majority of our time and energy creating value for clients.
Clients aren’t always right, but they’re allowed to be wrong
We work with our clients to achieve their goals.
Agreement > Expectation
We take the time to get agreement vs. setting an expectation.
Solve, not blame
We urgently focus on the root cause and how to solve it, not who’s at fault.
Negotiate upfront
We surface concerns and roadblocks before committing to move forward.
Get things done (“GSD”)
We always get things done the best we can when we say we will.
Crisply communicate the value we create
We develop the narrative, tell the story, and repeat, repeat, repeat.
Make a bigger pie
We find win-wins that increase total value vs. fight to have the largest slice.