Craig Smith

Craig Smith is the Chief Strategy Officer at OuterBox where he works to help customers maximize their revenue potential through digital optimization growth levers. Prior to joining OuterBox, Craig had a career in the eCommerce and digital marketing industry spanning over two decades. Craig was the founder and CEO of Trinity, a leading eCommerce optimization agency, which he ran for 17 years before exiting to private equity and rolling into the OuterBox platform. Before founding Trinity, Craig gained valuable experience in various roles related to eCommerce and digital strategy, working as a Strategist at eBay Enterprise and as an eCommerce Consultant at CIGNA. Craig's educational background includes a Bachelor's degree in Marketing from Penn State University and an MBA in eCommerce from Temple University. He is a frequent keynote speaker at industry events including eTail, Internet Retailer, eCommerce Summit, and B2B Online.

The Rise of Progressive Web Apps (PWAs)
Digital Marketing | 5 min read

If you’re looking to improve your mobile experience, you could invest in a native app.…

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10 mCommerce Design Guidelines to Convert Customers
Web Design | 5 min read

Mobile commerce (mCommerce) continues to grow across all industries. If you haven’t updated your website…

Optimizing Images for Mobile – What You Need to Know
Digital Marketing | 5 min read

The Role of Visual Content and SEO Unless you are publishing a photo essay or…

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Make a Mobile Store Locator Tool Users Will Love
Web Development | 5 min read

To guide your customers seamlessly from their digital screens to your physical storefronts, transforming their…

Your Guide to Page Speed Metrics – Learn What Matters
Digital Marketing | 5 min read

Page speed is more complex than it looks. While you might think that this concept…

Quick SEO fixes
6 SEO Changes You Can Make in One Hour to Improve Your Rankings
SEO | 5 min read

SEO is without question a marathon not a sprint, but sometimes you want to do…

The 3 Types of PPC Bid Management Systems & How They Work
Paid Media | 5 min read

Most companies benefit from AI-enhanced PPC bid management systems that can optimize campaigns in real…

Top Mobile Ad Targeting Best Practices
Paid Media | 5 min read

Mobile advertising has become a non-negotiable component of every digital marketing strategy. Mobile drives the…

Should You Bid on Branded Terms in PPC Campaigns?
Paid Media | 5 min read

In eCommerce and digital engagement, there’s an inescapable truth: You can have the most compelling…

How Retargeting Works
Paid Media | 5 min read

Retargeting, also known as remarketing, is a digital advertising strategy that targets people who have…

10 Steps to Optimize Your eCommerce Paid Search Campaigns
Paid Media | 5 min read

In the competitive world of retail, more brands than ever are turning to paid media…

Why You Need A Single Customer View And How to Get It
Digital Marketing | 5 min read

Your company has two choices: market harder or market smarter. If you choose to market…