AI Agent Development

AI Agents are digital systems designed to think, act, and adapt inside your business. They don’t just follow rules — they analyze information, make decisions, and execute workflows that save time, cut costs, and scale impact. With custom AI Agent Development from OuterBox, you can put intelligence to work across sales, marketing, operations, and customer experience, creating new leverage without adding headcount.

Let's Talk AI Agent Development »

Let's Talk AI Agent Development »

Company Stats:

20+

Years a web design agency

1000+

Successful client relationships

1000+

Custom features developed

Expanding the Role of AI in Your Business

AI Chatbots changed how businesses engage customers. AI Agents take the next step — moving from dialogue to action. While chatbots excel at answering questions and guiding users, agents operate in the background to analyze, decide, and carry out tasks across your business systems.

Together, they create a complete intelligent ecosystem.

Conversational + Operational
Engage visitors, answer questions, and prompt CTAs for lead forms or products at the right moment.
Customer-Facing + Internal
Chatbots drive better experiences. Agents power efficiency behind the scenes.
Engagement + Execution
Chatbots inform and convert. Agents automate and accelerate.

It’s not an either/or — it’s a powerful combination no business, big or small, should be without.

Transform Your Website with AI-Powered Chatbots Today!

Enhance engagement and capture leads effortlessly with OuterBox’s custom AI chatbot.

24/7 automated support that aligns with your brand voice and business goals.

Talk With Our AI Chatbot Expert

What Our Agents Can Do

Sales & Business Development:
Qualify leads, enrich CRM records, and schedule follow-ups automatically.

Marketing & Insights:
Mine competitive data, summarize campaign results, write long-form content trained on your company’s knowledge base, and surface optimization ideas.

Strategic Planning:
Assist with long-term strategic planning, generate ideas for new initiatives, and help enhance existing ones.

Customer Experience:
Serve as support agents with research, escalate intelligently, and resolve routine tickets.

Back-End Operations:
Manage scheduling, monitor inventory, flag compliance risks, and streamline hand-offs.

Executive Enablement:
Prepare meeting briefs, track KPIs, and deliver decision-ready recommendations.

Our Approach to AI Agent Development

Discovery Workshops
In order to pinpoint the high-impact opportunities where agents can add leverage, our process begins by mapping your workflows and identifying repetitive, time-intensive tasks where automation will create the biggest lift. These sessions align business goals with technical opportunities, ensuring we focus on use cases that move the needle fast.

Architecture & Guardrails
We design the underlying logic of each agent to align with your brand, compliance and business rules, defining what it can and cannot do. Guardrails around tone, compliance, and escalation paths ensure agents behave in ways that are safe, reliable, and aligned with your organization’s standards.

System Integration
The next step is to connect seamlessly with the chosen systems your team relies on every day. We handle the technical integration so agents can access data, trigger workflows, and sync updates across your stack without creating silos.

Pilot & Scale
We launch with a focused pilot to validate performance and build internal confidence, proving ROI as quickly as possible. Once value is demonstrated, we help expand the agent’s responsibilities and replicate success across workflows, unlocking exponential efficiency gains.

How Will OuterBox's AI Chatbot Transform YOUR Business?

Ready to explore how our AI Chatbot can transform your business? Fill out the form below – we’re here to assist you with any questions or concerns you may have and to ensure you have the best experience possible with our AI Chatbot for your website.

Quote Request - General

General quote request form for all services

"*" indicates required fields

We'll get back to you within 24 hours.

Monday - Friday.

Want To Talk Now?
1-866-647-9218

Offices open 9-5 EST.

Frequently Asked Questions

What’s the difference between an AI Agent and traditional automation?

Traditional automation follows rigid, predefined rules. AI Agents are dynamic — they can interpret data, make decisions, and adjust based on context. This allows them to handle more complex tasks and evolve, with OuterBox’s guidance, as your business needs change.

How long does it take to develop and deploy an AI Agent?

Most engagements begin with a focused pilot that can be designed and launched in a matter of weeks. Larger-scale rollouts may take longer depending on the number of integrations, compliance considerations, and custom requirements.

Are AI Agents secure and compliant?

Yes. OuterBox builds AI Agents with data governance and compliance at the forefront. Guardrails, permissions, and monitoring ensure that agents operate within your business rules and adhere to industry regulations.

Do AI Agents replace human employees?

AI Agents are designed to augment teams, not replace them. They handle repetitive, time-consuming work so your employees can focus on higher-value things like strategy, creativity, and relationship-building.

What systems can AI Agents integrate with?

Agents can connect to CRMs, ERPs, content management systems (e.g. WordPress, Shopify) , analytics tools like LOOP Analytics, project management software, customer support platforms, and more. If your systems have APIs or data access points, we can usually integrate them seamlessly.

OuterBox is rated 4.8 / 5 average from 867 reviews on FeaturedCustomers & Clutch