LOOP Analytics Case Study

Manufacturer Bonds Lead Analytics and Content Optimizations to Increase Order Volume

Lead generation is mission-critical for B2B businesses. However, if it only yields quantity, it may burden small teams. Kapp Alloy knew this. They wanted quality leads looking to order in large volumes. OuterBox fused lead quality data and digital marketing strategy to make it happen.

LOOP Analytics Case Study
Kapp Alloy & Wire is an American, veteran-led manufacturer specializing in high-purity solder, which joins metal parts together. They also offer Babbitt, an alloy that eases friction and prevents corrosion. Kapp Alloy solder even went to the moon aboard NASA’s Apollo missions. They serve electronics, automotive, plumbing, air and gas, and renewable energy industries (to name a few). They joined OuterBox in 2017 to improve their online discovery and lead generation.

The Challenge

The company had a dynamic eCommerce website with quality SEO content. However, these efforts did not generate the large orders the company sought. Leads included hobbyists, whose orders were monetarily smaller. They requested a strategy shift in December 2023, which OuterBox got to work at the start of 2024.

Solution

Utilizing OuterBox’s in-house proprietary tool, LOOP Analytics, the team gathered data on the types of content that drove large orders, learning more about Kapp’s key customers. The team created a data-driven strategy to optimize target pages.

The Result

After optimizations launched in Spring 2024, Kapp Alloy & Wire’s eCommerce sales increased by 50%. Within that increase, there were fewer transactions; however, those transactions were made of higher volume and value, achieving the company’s goal of catering to B2B businesses versus hobbyists.

+50%

eCommerce Sales Increase
LOOP Analytics Kapp Alloy

Lead form data consolidated in LOOP Analytics points to trends keywords used.


Joining Lead Data with Content Optimizations

It kicked off with a lead analysis in LOOP Analytics, our tracking software that gathers form data and visitor history and then visualizes it in one central hub. These lead insights enhance our analytics by accurately attributing leads to channels and uncovering new growth opportunities. In the case of Kapp Alloy, it was all about the grade.

The grade of metal or alloy includes a number or code, which points to the product’s chemical composition and mechanical properties. The grade is essential to B2B customers needing specific manufacturing materials, making the grade a major differentiator.

The products Babbit 2 and Babbit 7 were top-sellers and the focus of the company’s SEO and PPC programs. The pre-optimized page focused on the brand, specifically DuraKapp, which is popular among past customers. This content stayed but was optimized to include grade information to drive more volume. This strategy is a part of OuterBox’s B-SMART® Method to content, which focuses on user intent and provides content that covers brand, shape/size/SKU, materials, area of industry, requirements, and type.

B-SMART additions, including grade (a requirement).

Making the Grade

Kapp Alloy & Wire was hyper-focused on organic results, but the search landscape was very competitive and included heavy hitters like Amazon. Using results from OuterBox’s review of the form analytics, we could hyper-target the users who were more likely to buy in volume, knowing grade was priority #1. 

After the optimizations, landscape results improved for super-specific searches for grades the ideal customers used. It also boosted the company’s presence in broader search landscapes still used by those customers, including “Lead Babbitt Alloys.” 

When comparing the year’s first three months vs. the three months post-optimizations, eCommerce revenue increased by 34%. The instant impact yielded a 50% increase in eCommerce sales by year’s end.

 

Integrated result where grade additions added results and visibility.

Success Built on Data

The average order via the eCommerce site totals around $100. With the new optimizations, they saw orders five or six times that, along with orders in the thousands of dollars. By improving lead quality, Kapp Alloy was able to increase their digital marketing ROI and overall eCommerce revenue.

With LOOP Analytics, the OuterBox team could show Kapp Alloy the digital marketing strategy tied to each transaction. LOOP’s consolidated data provides the insights utilized for optimization and builds trust between the two companies, proving that the efforts were working.

 

Revenue totals per order jumped from around $100 an order.

Apostrophe

My team is extremely motivated to help us reach our sales goals.

- Timothy Wagner, Manager/Specialist at Kapp Alloy & Wire

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