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Website Maintenance You Can Rely On

Whether you're an ecommerce business generating hundreds of thousands of dollars in revenue each day or a B2B company that relies on its website as a source of inbound leads, your site must be properly maintained to maximize security and minimize downtime.


Maintaining your website is much more than keeping it secure and making sure it is available to your potential customers at all times. From posting new content to the website to making technical improvements to improve your site speed, a website is a living, breathing thing.


If your website has custom functionality that is driven by plugins, website maintenance can be even more crucial for your business' daily operations. Whether your custom functionality is hard-coded and custom-built or dependent on a set of plugins, it needs to function correctly 24/7 to maximize conversions on your website.


We were looking for a company we could build a relationship with. We've dealt with a lot of people working out of their basement, and we needed to take it to the next level. Communication is excellent and they do what they say they are going to do.
Website maintenance
that makes sense.

Whether you're a small business owner or a multibillion-dollar corporation, your website needs to be regularly updated if you plan on being relevant online.

The advantage of choosing OuterBox for your website maintenance services is that we have a holistic understanding of the big picture. Since we offer design, development, and digital marketing services all under one roof, we understand the ramifications that even seemingly insignificant changes to your website can have. We understand that all of these website "pieces" and marketing initiatives are often intertwined.

 

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Quote from OuterBox

Our team will answer questions, give suggestions and provide you with a detailed eCommerce scope, pricing estimate, and project timeline. Fill out the form below, or if you'd like to discuss your project over the phone, call us at 1-866-647-9218. We're open M-F 9am-5pm EST. We look forward to discussing your project.

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The Best Website Maintenance Services

Website Maintenance Cost

You can expect typical website maintenance costs to range anywhere from $100-250 per month, depending on the level of expertise and resources needed to maintain your website. At OuterBox, our standard hourly rate is $150 per hour with discounts available based on many variables, including volume, whether or not the service is recurring or ongoing, etc. Simple content updates and edits may be billed cheaper than traditional development work. Do your research to determine what types of website maintenance you need before choosing a website maintenance service provider.

Website Maintenance Plans, Contracts, Retainers, Ala Carte

OuterBox doesn't believe in predetermined packages or website maintenance contracts. Your website is unique, and we will develop a custom website maintenance plan based on your needs. If it makes the most sense to put you on a retainer, we will discuss this with your team with complete transparency. Our goal is to create long-lasting relationships that benefit both parties mutually, not nickel and dime you for every little update or change made to your website. Whether it makes sense to purchase your website maintenance services ala carte, via retainer, or a mix of both, we'll discover the option that makes the most sense for your business' needs.

WordPress Website Maintenance Services

We are fluent in many CMS, but WordPress is one of our strongest. We offer a team of experts with extensive experience designing, developing, and marketing WordPress websites. We have several PHP experts on-stand and build custom WordPress websites in-house daily.

Other CMS Website Maintenance

We have extensive experience with most web programming languages and offer website maintenance services for practically any CMS on the planet. This includes Magento website maintenance, BigCommerce, Shopify, etc.

From Start-Ups to Fortune 500 Companies, Our Clients are succeeding online.
  • Oneida
  • ABB
  • Ultimate Sack
  • Matco Tools
  • Jet Dock
  • Action Door
  • Orlando
  • Nail Gun Dept
  • Guardian Technology
  • Glass with a Twist

Website Maintenance FAQ

What is website maintenance?

Website maintenance is the process of ensuring a website is up-to-date and void of any technical issues or other errors that would negatively impact performance. Website maintenance is crucial for any website, but especially for those that drive a business' revenue or inbound leads. Site performance, security, speed, usability, etc., all play into a website's ability to perform and encourage users to complete the desired action or set of actions.

How much does website maintenance cost?

On average, expect to pay $100 - $250 for website maintenance services from reputable web development companies. OuterBox standard billing rate for development work is $165. We will work with your business to determine a pricing structure and maintenance plan in line with your website goals and budget.

How long does website maintenance take?

Website maintenance is an ongoing process that is neverending. As the web continues to evolve, new standards are adopted, and new ways of doing things become scalable, updates to your website will be necessary. That being said, some updates take longer than others. If you need an image swapped on a blog article, a reputable company should be able to make that change in just a few minutes. Understanding your website's maintenance needs will give you a better understanding of how many hours of work you can anticipate during a given time period.

Do website maintenance services vary for different CMS

Yes, while some things are the same no matter what CMS you are on, there are many CMS-specific website maintenance issues out there. For example, WordPress Core Code and frequent plugin updates from developers can make a WordPress webmasters job never-ending. WordPress also has many CMS-specific security issues that need to be regularly addressed.

Will we have an account manager and how does communication work?

For website maintenance services at OuterBox, you will have an account manager made your main point of contact who will act as a liaison to the development team that will be making the majority of your website updates.

Related Website Maintenance Articles from the OuterBox Team

Website Maintenance Services include:

  • Existing content copy updates (on-page copy and header edits)
  • Site Security Updates (HTTPS, PCI Compliance)
  • Structured Data Markup (schema, microdata formats)
  • ERP Integration
  • Database Programming
  • Page Speed Optimization
  • SEO Audits (404s, website errors, etc.)
  • Emergency On-Call Support
  • Code upgrades
  • DNS and Domain Management
  • Hosting Consultation
  • Scripting (ASP, .Net, PHP, etc.)
  • CMS specific maintenance packages (WordPress, Magento, Shopify, BigCommerce, Onveos)
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